Shipping Policy
Information about processing, dispatch, estimated transit, tracking, shipping fees, carriers, delays, lost parcels, customs and international deliveries.
Shipping fees
Orders reaching 50 qualify for free standard shipping. Orders below that threshold are charged 6$ for standard shipping.
Carriers and tracking
Possible carriers include DHL, UPS, FedEx, USPS and YunExpress. The carrier used for an individual order may depend on the destination, shipping route and operational arrangements.
All orders include shipment tracking. Tracking information is provided after dispatch when tracking data becomes available.
Address accuracy and changes
Please provide a complete and accurate delivery address at checkout. Address changes can be requested before dispatch by contacting support@zurivoq.com. After dispatch, a change cannot be guaranteed and may depend on the carrier’s handling of the shipment.
Delivery estimates and delays
Estimated transit is 7–15 business days after dispatch. This is an estimate, not a guaranteed arrival date. Timing may vary due to destination, carrier operations, customs processing, peak periods, weather, public holidays and other circumstances outside reasonable control. Nothing in this section limits mandatory statutory consumer rights.
